Because each ring is unique and made by myself, Brad, payment in full is required before production on your ring can begin. All payments made through this site are processed securely.
Each ring is handmade from raw materials and is custom made to order just for you! Because of this we do require 6 weeks at minimum to make your ring before it is shipped (8 weeks for precious metals or stones). Please keep in mind that if you order a ring engraving or ring box engraving it may add up to a week to your ship date.
Shipping for rings is USPS 3-5 day (US only). Expedited shipping is available at an additional cost. Please contact us for more information or special requests. Shipping International is available during the checkout process. Please be advised that shipping to your country may incur a tax upon receiving the ring. I have no way of knowing what that amount will be or if there will even be one. It is also illegal for me to mark rings as gifts to avoid this tax.
Please be sure to order the correct size as we cannot resize the rings. If you receive your ring and it doesn't fit due to your error or not ordering it in the correct size, you can exchange it to receive a discount for a new ring. Exchange cost is 60% of the original price of the ring and you cover shipping both ways. Please be advised that our rings are handmade and sizes can vary slightly (our acceptable tolerance on every ring is +/- a tenth of a millimeter) but this should not affect the fit of the ring. Because the rings are a custom commissioned piece we do not offer refunds. If the ring is outside of our acceptable tolerance on the size that you ordered we will happily remake or resize your ring free of charge.
Because we use natural materials, your ring should not be expected to withstand the same amount of abuse a metal ring would. We can repair inlays and liners for a small fee, depending on the amount of damage. Again, because the rings are a custom commissioned piece, we do not offer refunds. We cannot refund a ring that has cracked or broken due to abuse. These are rings made with natural, organic materials. If your ring has broken or needs repairs, please contact us and we will offer solutions. We stand behind our products and are happy to repair your ring so that you can continue to enjoy it. Be sure to review our warranty policy before purchasing.
Because each ring is commissioned by you and handmade to order we cannot issue a refund due to buyers remorse or buyer negligence. That being said, we stand behind our product and if the item was made incorrectly we are happy to fix any missed design details or manufacturer defects. Remember, your ring features organic inlays which need special care and will vary in appearance. Please be advised that we do not offer cash refunds and all sales are final.
We love the opportunity we have to create custom rings for our clients, but on very rare occasions a client refuses to abide by our stated guidelines or makes demands that are outside of what was initially agreed upon or were paid for. For this reason we reserve the right to cancel ring orders (issuing a refund) or refuse service to these clients.
Wood, antler, and stone rings are durable and can last a long time if taken care of properly. Each ring, unless otherwise noted, is sealed with a protective finish similar to a hard wood floor finish. None of our rings should be exposed to water, such as showering, dishwashing, swimming, or hand washing, as this can compromise the integrity of the seal, thus making the ring vulnerable to breaking and absorbing water. If your ring fits tight due to finger swelling or improper sizing and is a struggle to remove this also can provoke breakage. Avoid harsh chemicals, including hand sanitizer, and lifting heavy objects while wearing your ring.
Please be kind to your unique, organic ring. It was made just for you!
If you have any additional questions, feel free to contact me!
We ask customers to provide us details such as-
We may disclose customer information to -
Collection and Usage of Private Information
Contact information: Name, email address, phone number and shipping address.
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We use this personal information to
Fulfill your order
To avoid issues or disputes arising due to unforeseen reasons
Send you your order confirmation
Our corporate partners to facilitate the co-branded or joint services (such as customer service or shipping) that are required to complete an order.
Detect and prevent fraud, identity theft, and other illegal acts pursued by some customers
Law officials to comply with some legal proceedings or subpoena
Government officials to fulfill some information requests
We have always strived to deal with the customer information in a very safe and secure manner by following industry accepted technological methodologies. As most of our customers use this shopping cart to make purchases, the information provided by them during the trade is secured using Socket Layer Technology, or SSL. This technology helps us to secure your private information from hackers and also ensures that all data entered on our website is transferred through our secured payment gateway, which provides the complex infrastructure and security necessary to ensure secure, fast and reliable transactions.
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